Australian Strata Insurance Broker

Let us help you with your Strata Insurance policy.

Let us help you choose the right Strata Insurance policy.

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How we help navigate Strata Insurance for you.

Strata Insurance Solutions is one of the top providers in the Australian strata insurance industry, with years of experience and expertise. Our local team is dedicated to providing expert advice and guidance, helping you understand and navigate the complexities of strata insurance.

At Strata Insurance Solutions, we are committed to providing competitive pricing without compromising on coverage. That is why we work with over 10 insurance providers to offer a variety of options at different price points. So, In the unfortunate event that a claim happens, our team is there to assist, helping with the claims process to ensure that it is managed efficiently and effectively.

We believe in providing ongoing support throughout the policy period. That's why our team is always available to answer any questions or concerns you may have. While also keeping you updated on any changes or developments in the industry that impact their policy. Providing peace of mind when it comes to strata insurance.

Making Commercial and Residential Strata Insurance simple for Customers

Certificates of Currency

A member of your strata community may ask for a Certificate of Currency for your insurance policy. In such cases, we will be happy to help you with the request.

Policy Advice

Our trusted advisers are here to provide advice on your policy.  While our authorised insurance brokers can assist you by offering specific information about your policy and liaise with the insurer on your behalf.

Policy Amendments

We'll be happy to assist you in facilitating the changes with your body corporate insurance company.

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Full Quote

Provide all the information needed in less than 15 minutes

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Quick Quote

Complete the form as much as possible in less than 2 mins

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Call us direct

Speak to one of our team during business hours to get your quote

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Email us

Email across your current policy and we can start on your quote immediately

What is Strata Insurance and why do I need it?

In Australia, strata insurance is a crucial insurance policy that provides coverage for properties such as apartment complexes, townhouses, and other multi-unit buildings. Strata insurance is vital for owners' corporations and body corporates as it protects them from financial losses caused by unforeseen events such as fire, natural disasters, theft, and liability claims.

Difference between commercial and residential Strata Insurance

 

Commercial strata insurance is designed for properties primarily used for commercial purposes, such as office buildings or shopping centers. On the other hand, residential strata insurance is intended for properties primarily used for residential purposes, such as apartments or townhouses.

Both types of strata insurance policies provide coverage for common areas such as stairwells, hallways, elevators, and communal gardens. However, commercial strata insurance policies consider the presence of commercial tenants who are responsible for their own fixtures and fittings, and claims for loss of rent and temporary accommodation may be higher. Residential strata insurance includes coverage for fixtures and fittings like kitchen and bathroom cabinetry.

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We help gain clarity around your strata policy

To ensure that you have adequate protection, it is crucial to have a clear understanding of your strata insurance policy. We will work with you to ensure that you comprehend every aspect of your policy, providing clarity and transparency. Here are some important aspects that we will guide you through:

Coverage Limits and Exclusions

Every insurance policy has its own coverage limits and exclusions, making it essential to have a comprehensive understanding of your policy's specifics. This understanding will ensure that you are adequately protected.

How Premiums Are Calculated

The cost of premiums for strata insurance is determined by various factors, including the location, coverage level, and value of the building. Insurance companies consider these factors to calculate a tailored premium that reflects the unique features and risks of your property.

The Claims Process

Having a thorough understanding of the claims procedure for your insurance policy is crucial. This includes knowing which specific claims are eligible for coverage, the proper procedure for filing a claim, and the specified timelines within which you must act.

Learn more about Strata Insurance in your state

Legal Requirements

Strata insurance is a legal requirement in all states and territories in Australia. Legislation varies between states and territories, so it is important to understand the specific legal requirements in your area.

The Australian leaders in Strata Insurance.

With over a decade of experience in the industry, Tyrone Shandiman and Strata Insurance Solutions have a deep understanding of the unique needs and challenges faced in the strata insurance industry. Tyrone Shandiman has built a reputation for delivering tailored insurance solutions that provide comprehensive coverage and peace of mind for his clients.

So why should you choose Strata Insurance Solutions for your strata policy?

At Strata Insurance Solutions, transparency and honesty are at the core of everything we do. We believe in building long-term relationships based on trust and mutual respect. We work hard to ensure that you understand your policies and are confident with the coverage. When it comes to choosing a strata insurance provider, trust the experts at Strata Insurance Solutions for the best solution.

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Thomas Ruscoe-Jones
Thomas Ruscoe-Jones
03:25 14 Dec 23
After lackluster experiences elsewhere with other brokers I am glad i made the move to Strata Insurance Solutions. Dealing with the team has been like a breath of fresh air. Eva is incredibly knowledgeable and helped answer all of my (sometimes silly) questions in great detail and has followed through on her word every time, not only providing much better customer service than my last broker but a much better rate also. Navigating insurance each year used to feel like swimming with sharks but not any more, it is great to find a company that actually has their customers best interests at heart.
Strata 6493
Strata 6493
06:50 17 Nov 23
First time doing business with Strata Insurance Solutions found Eva, Tyrone and James, very professional, responsive and nice people to deal with. Very happy with the prompt, competitive quotes received to compare. Also liked the presentation of their proposal, comparison information and advice supplied. An annual dread turned into something a lot easier. Thank you everyone pleasure doing business with you..
Terry R
Terry R
04:18 26 Oct 23
THIS is the 3rd Body Corporate Insurance SIS has taken over. They do NOT charge commissions, and, using the same underwriter, we save an average of 10% on our insurance premium.AND in a claim where a car drove into the BC Units, SIS assisted us with the claim from date of accident to the finalisation of the claim.SIS are fantastic brokers.
Noel McKenney
Noel McKenney
03:32 19 Oct 23
Great to deal with, very efficient and pricing and very good and clear communication.
chelsey mcnair
chelsey mcnair
10:54 13 Oct 23
Cole Elizabeth
Cole Elizabeth
10:53 13 Oct 23
George Gibbons
George Gibbons
01:00 06 Oct 23
Kerry Plekker
Kerry Plekker
03:40 19 Sep 23
This company was so easy to deal with, all information was given at a very speedy response time. Would recommend them highly to anyone looking for a change.
Fiona Mc
Fiona Mc
02:27 07 Sep 23
Impressed so far with the service. We had some great quote options for body corporate annual insurance. Obviously time will tell if we need to claim. But so far so good.
Brett
Brett
06:48 29 Jun 23
What a breath of fresh air! We received renewal quotes and ours had shot up 14% (and that was with no claims in the past year). Instead of using the insurance company the Strata management company uses, I decided to look for a better deal, and I'm so chuffed I did!James was absolutely fantastic, responsive to our emails and calls.The best bit, is our insurance quote came in half of the initial quotes we received! HALF!Absolutely massive savings, thank you!
Mark STEWART
Mark STEWART
07:55 11 Jun 23
Fast efficient service. Saved us a lot in premiums. "James" was especially helpful. Thank you!
William Clarke
William Clarke
03:12 01 Jun 23
We are a small Body Corporate and have been a client of Strata Insurance Solutions for many years. We have always appreciated the timely, prompt, and quality advice and assistance provided by Tyrone, Sue, Shiela, Eva and James. With Sue’s drive and stewardship, a recent insurance claim was successful. We were very pleased with the outcome achieved. Highly recommend Strata Insurance Solution.
Chris Laing
Chris Laing
05:19 24 May 23
I am a member of a body corporate committee that used this company to provide insurance quotes for our building. In fact, we were thrilled that the quoted premium was nearly $2,700 cheaper than the cheapest quote obtained by the broker acting for our strata manager- and that both quotes were from the same insurer. The service provided was first class and the outcome for us was a financial win for our body corporate.
Ain Kuru
Ain Kuru
23:16 11 May 23
We have significantly reduced our insurance premiums by using Strata Insurance Solutions. Their staff are also very helpful, accommodating and knowledgeable. A far cry from the invisible broker provided by our body corporate manager.
Wayne Martin
Wayne Martin
23:14 17 Apr 23
As the Chairman of a small Body Corporate Committee here in Toowong, I have worked with Sue Shandiman, the claims Manager and her Assistant Shiela, both of Strata Insurance Solutions in their Claim Management capacity.Together Sue and Shiela treated me in a very professional manner in their day to day operational roles and provided exceptional service as they helped to successfully resolve a long running flood claim, which resulted from the 2022 Brisbane flood event in our basement carpark.Not only was the claim settled to our Committee’s satisfaction, but it was done so by Strata Insurance Solutions providing an exceptional claims management service in a personalised manner, which continues to this day.Well done Sue and Shiela, you are both a credit to you company and your profession.
Mitchell Krause
Mitchell Krause
20:34 06 Mar 23
Efficient and easy to discuss insurance options with. Highly recommended.
Marcus Leaver
Marcus Leaver
22:43 02 Mar 23
Friendly, efficient and competitive insurance for our Villa complex
Lisa Holt
Lisa Holt
23:07 03 Feb 23
Since I first contacted Strata Insurance Solutions for a quote I have felt supported and informed every step of the way. They not only saved our Strata around $2000 for the year, they have highlighted some changes we need to make to ensure we are meeting our legal obligations and protecting our complex. Always quick to respond and provide clear and understandable instructions.
Vic Slav
Vic Slav
05:28 25 Nov 22
Gary Carter
Gary Carter
01:18 24 Oct 22
After concerns last year with our then current insurance arrangements, we approached Strata Insurance Solutions for alternatives. They were outstandingly helpful, especially James Bombinski and Eva Jones. Their efforts on our behalf enabled us to get concessions from our current broker which would not have been possible without their help. In the end we stayed with our current broker for the coming year, but this will be reviewed in the next insurance cycle. I thoroughly recommend Strata Insurance Solutions if you are looking for alternatives insurance possibilities.
Anna Vanderbom
Anna Vanderbom
09:51 27 Sep 22
We asked Strata Insurance Solutions to help us find strata insurance and we are very pleased with the outcome. James Bombinski was very efficient, thorough, prompt and easy to converse with. Thanks James.
Rhonda Reardon
Rhonda Reardon
04:23 04 Sep 22
Verandahs at the Pines on Hope Island found Strata Insurance Solutions to act very promptly to our requests, explain to us what our complex insurance requirements are and the staff are extremely helpful.
Aj Dunsmuir
Aj Dunsmuir
23:56 02 Jul 22
Jan Cunningham
Jan Cunningham
01:00 28 Jun 22
I contacted Tyrone Shandiman on behalf of our body corporate committee to get some quotes for strata insurance. He was not only extremely helpful but went the extra mile to explain everything to me. Unfortunately, due to external influences we couldn’t transfer our insurance to Strata Insurance Solutions this year, despite them having very competitive premiums. We will definitely get more organised next year and get in touch with Tyrone.
Michael Schipp
Michael Schipp
11:25 08 May 22
Very happy with Tyronne's service. He took the time to clearly explain the insurance he was offering. I think I'll stick with these guys.
kathy nevin
kathy nevin
04:23 05 May 22
Very helpful in changing Brokers with attention to our needs and service from Tyrone has been excellent. Would highly recommend.
Edoardo Bertone
Edoardo Bertone
05:49 24 Feb 22
Great customer service and competitive prices. Very happy with the service provided by Tyrone.
Ian Atkins
Ian Atkins
10:38 30 Nov 21
I made an enquiry via the internet and made contact with Tyrone Shandiman for a quote. Tyrone was quickly across all the important issues and worked up a great deal with their Flexi product. Service has been excellent. He gave us better cover, at a competitive price, then the insurer we had been with for 11 years (no claims). I’m sure we will have a good, long term relationship with this company.
Les Bennett
Les Bennett
06:51 03 Nov 21
Excellent service. Very fast and professional responses to all questions. Extremely competitive pricing and excellent understanding of individual needs. Highly recommended.
Patrick Langan
Patrick Langan
04:56 15 Oct 21
I have several Strata clients with various underwriters. Recently, due to a very good claims experience last year and the excellent and responsive service I receive from Tena D my portfolio with Longitude is growing. I am pleased to recommend them to my clients and prospective brokers.
Richard Farrant
Richard Farrant
01:48 22 Sep 21
Very prompt professional response to insurance enquiries resulting in favorable outcome.
Percy Brice
Percy Brice
02:51 12 Sep 21
Tyrone. From Insurance Solutions was able to find the best deal for us and a very competitive price. It was a pleasure working with Tyrone I, highly recommend Strat Insurance Solutions. Thanks Tyrone. Thank you for providing this excellent outcome for our Body Corporate.Percy
Judith Metcalf
Judith Metcalf
03:41 27 Aug 21
I have been dealing with Tyrone Shandiman the Practice Manager for over 3 years and always find him very helpful, friendly and efficient. He answers my questions thoroughly and promptly. He always calls to let me know when he is sending through the renewal notices which is a very nice personal touch. I would have no hesitation to recommend this company to any one looking for a new Strata Insurance. Tyrone seems to be able to find the best deals for us as competitive prices. Thank you.
Matt Tiscia
Matt Tiscia
01:22 24 Aug 21
Changing Body Corporate Insurance can be a daunting task at the best of times, Strata Insurance Solutions assisted us and walked us through the process every step of the way.
Trevor Wickham
Trevor Wickham
23:20 20 Aug 21
Strata Insurance Solutions are very professional, thorough and managed to save us money. We hope they can continue this over the coming years, thanks Tyrone and team at SIS.
Robert Walmsley
Robert Walmsley
00:42 20 Aug 21
We are very pleased with the service we have received from Strata Insurance Solutions and give them our top recommendation.
Jonathon Read
Jonathon Read
05:24 19 Aug 21
It is unusual for me to bother with an recommendation, however, given the professionalism, responsiveness and overall great service provided by Tyrone Shandiman at Strata Insurance Solutions I made an exception.Our strata insurance policy was expiring in a couple days, so we reached out to Tyrone and advised we were comparing providers that required a quick response. Immediately, Tyrone provided all the relevant information. He was happy to answer all my questions and walked me through each policy (they can be quite confusing) to ensure we were getting the right policy and the right price.Great service can be hard to come by these days. From my experience, I highly recommend Strata Insurance Solutions. Tyrone provided great service that helped give us clarity for our insurance needs and at a significant saving.
Paul Richardson
Paul Richardson
06:34 05 Aug 21
Believe the advertising you hear - they saved us over 10% on our strata renewal with the same insurer.
Gary Quinlan
Gary Quinlan
02:23 25 Jul 21
Very few businesses these days are responsive in normal circumstances let alone when there is considerable time constraints. Tyrone and his team at Strata Insurance Solutions were both knowledgeable and very proactive. It was easy and a pleasure to switch brokers to them. I can't recommend them highly enough.
Mike O'Connor
Mike O'Connor
01:18 22 Jul 21
I recently dealt with Sue at Strata Insurance Solutions in relation to a fairly complex claim against the building insurance at my unit complex following a leak in the communal roof, which caused considerable damage to my unit.Sue was polite, professional and diligent throughout - negotiating a successful outcome despite a Body Corporate Committee that have been, frankly, quite hostile and uncooperative at times.Thanks again, Sue and I wish you and your company well.
Valter
Valter
00:12 09 Jul 21
I Chair a small strata building of 12 units and have relied on our Body Corporate to source the best quotes for on-going services in our building. However, by going direct to the market, I was able to secure a much better proposal from Strata Insurance Solutions. I dealt with Tyrone. He was very helpful, listened and provided exceptional service. Overall, I commend him and his team for providing a competitive price and service.
Prokash Kundu
Prokash Kundu
06:55 28 Jun 21
Our building has been with this company for several years now and they have always delivered exception professional service. I highly recommend them. Our dealings have mostly been with Tyrone and he is extremely responsive and has greatly demonstrated his knowledge and experience in this industry.
Stephen Douglass
Stephen Douglass
09:24 03 Jun 21
Dealing with Tyrone made the exercise in researching quotes for the strata insurance of our apartment block extremely easy and pleasant. He displayed a high level of professionalism in all aspects of this exercise. I would highly recommend the services of Strata Insurance Solutions.
Bryan Middleton
Bryan Middleton
01:06 03 Jun 21
Tyrone & the team at SIS are great to deal with. Have been using them for 4 yrs on 2 strata properties. Great service. Highly recommended.
John Guenther
John Guenther
01:11 02 Jun 21
Tyrone was patient, and very clear in his response to questions and what we as a body corp committee needed to do for insurance. And the outcome was a policy that fitted our needs and was much better value than we had previously had.
Helen S
Helen S
03:16 31 May 21
Our body corporate has been dealing with Tyrone Shandiman from Strata Insurance Solutions for the past 7 years. Tyrone and his team are always a pleasure to deal with when it comes to both aspects of insurance including handling/processing claims and hunting down the best premiums. Partnering with Tyrone from Strata Insurance Solutions has saved our unit owners thousands of dollars over the years whilst still providing us with excellent advice and service.
M.R. Mason
M.R. Mason
00:54 27 May 21
Amazing service and more than amazing savings on our insurance premium renewal. Tyrone is a breath of fresh air in this complicatedand sometimes confusing industry.
A & N Horrocks
A & N Horrocks
02:37 16 May 21
Strata Insurance solutions provided fast and comprehensive quotes for our body corporate and their winning quote came in well below the three quotes provided by our National Body Corporate Manager. Tyrone was excellent to work with and I recommend them to Body Corporates.
John Fuller
John Fuller
05:03 11 May 21
A simple questionnaire and Tyrone was back to me the same day to arrange my strata insurance quotes and answer any questions I had. Strata Insurance Solutions were able to arrange significant discounts from what my agent offered, plus was very professional in their approach. Great service!
Andrea Rooney
Andrea Rooney
00:38 10 May 21
Fantastic Service from Sue Shandiman, very quick and painless insurance claim settled within two weeks. Very good outcome and service provided. Highly recommended.
Richard Cheng
Richard Cheng
00:07 07 May 21
Ray Bergmann
Ray Bergmann
20:25 10 Apr 21
Strata Insurance Solutions readily advised me where I could get a Building Replacement Valuation for our Body Corporate property, then they designed a strata insurance cover at a price well below the renewal invitation of our previous insurer. The staff were patient and prepared a policy for our Body Corporate where the wording was closely aligned with the policy of our previous insurer in terms of cover and benefits but at a better price. They have provided us with an excellent service.
Kate Flanagan
Kate Flanagan
11:20 04 Mar 21
Sue has been very attentive throughout my repair process and was able to provide helpful advice to ensure that everything required was completed. Great service.
Wayne Anderson
Wayne Anderson
10:20 18 Feb 21
helped us out with a competitive quote under time pressure.
Allan Rother
Allan Rother
06:31 15 Feb 21
Tyrone at Strata Insurance Solutions provided excellent service in arranging alternative strata insurance for our Gold Coast Tower with 61 units. With a reduced commission structure, we saved around 15% from the insurance quote provided by our previous broker.
Jude Rabarts
Jude Rabarts
22:20 12 Feb 21
I have been dealing with Tyrone for Strata insurance quotes and he has been amazing ! Not only does he respond quickly to any queries, the quote he managed to get for our building was a huge saving from our previous insurer. I will definitely be recommending Strata Insurance Solutions and will certainly use them for future policies. Thank you so much Tyrone
Judy Scott
Judy Scott
03:17 25 Jan 21
Tyrone at Strata insurance Solutions was very supportive, informative and responsive in enabling the purchase of Strata Insurance for my Body corporate. He was patient in helping us to navigate the sensitive situation where we were seeking a competitive quote independent of our divisive Strata Manager who had a vested financial interest in keeping our business. Highly recommend Tyronne for his responsiveness and excellent communication
Wilfried Maillet
Wilfried Maillet
02:06 20 Jan 21
Very professional company and extremely helpful with sourcing the best value for money quote for our Strata Insurance renewal cover and policy. Would like to thank Tyrone Shandiman personally for all the help he provided. Would highly recommend this company.
Allan Edwards
Allan Edwards
23:26 03 Jan 21
We had a very positive experience with Tryone from Strata Insurance Solutions they helped us from our first email. We saved nearly $4000 by changing and not letting our Body Corporate Managers get the commission from the insurance. Tyrone was very help and guided us with the best possible outcome. We would not hesitate to recommend Tyrone and Strata Insurance Solutions to anyone looking to change and save.
C R
C R
03:03 18 Dec 20
I received very responsive and professional service with very competitive pricing from SIS. My deadline was tight and they willingly stepped up to the challenge. I will be a return client.
Phil Evangelou
Phil Evangelou
02:48 16 Dec 20
Strata Insurance Solutions are experts in the field of strata insurance. They are very professional and their stance on not paying commissions to strata managers can make a very big difference in premiums. I recommend getting a quote from this company to see how it compares with your current policy.
Lee Withers
Lee Withers
03:42 08 Dec 20
Great professional service.Highly recommend
Despina Cook
Despina Cook
02:47 03 Dec 20
I couldn’t recommend Tyrone Shandiman and the team highly enough. I only ever refer friends and colleagues to Tyrone, as I know they will receive excellent service that you can trust; follow-ups without a doubt, so you don’t have to think about anything; and, for claims, the whole process is seamless. Only ever recommend Tyrone — simply the best insurance broker 💯
DAVID LEARY
DAVID LEARY
02:01 01 Dec 20
I have enjoyed a professional relationship with Tyrone from Strata insurance solutions for a number of years. And as chairman of a commercial body corporate, I have engaged Strata insurance solutions to provide insurance cover. I can confidently recommend them to you. I know they will act in your best interests at all times to secure the most appropriate and competitively priced cover available.
Prana Student
Prana Student
10:17 25 Nov 20
Messy, complicated and often protracted loss issues challenge the senses. When dealing with competing interests and seeking a fair resolution its GREAT to have a firm like S.I.S. on side. Capable, caring, passionate and persistent, as needed Thank you to Sue and Tyrone
Michael F
Michael F
06:53 20 Nov 20
Tyrone was extremely professional and helpful and provided building insurance cover at a significant discount compared to our last insurer.
Jason Hurst
Jason Hurst
00:24 20 Nov 20
Strata Insurance Solutions helped us to fully understand the differing commission structures that apply to the strata insurance industry. We have allowed our strata manager to arrange insurance for us over the years and weren’t fully aware of the increased costs that were embedded into our premiums due to the commissions payable to the strata manager. Strata Insurance Solutions involvement in the quoting process saved our building over $5,000 in premiums payable by reduced commissions. Engaging Strata Insurance Solutions was an eye opener to savings that can be generated by getting a second opinion on Strata Insurance.
Paul Gunning
Paul Gunning
04:46 13 Nov 20
I work as Chairman and Treasurer for our Body Corporate and have been working with Tyrone and Sue for a number of years now.It gives me great pleasure to write this appraisal about their business.Sue and Tyrone really care about their clients and this really shines through in your hour of need when making a claim or renewing your policy,they do the hard yards for you.In the event that you need to make a claim you are guided through the process with a high degree of professionalism.They keep you up to date with the claim process and provide ongoing advise during that process.Look no further for your insurance advise and feel confident that you will not just be another client.I am a very Happy Client!
tony denoon
tony denoon
22:45 28 Oct 20
Excellent professional and efficient service in settling a complicated claim with a minimum of fuss or delay. Excelled with regular communication and updated status report on every aspect of the extensive repairs that were required under this Body Corp insurance claim. Thank you Sue.....great job and highly appreciated!
Kim Grant
Kim Grant
01:40 28 Oct 20
I received great assistance from Sue at Strata Insurance Solutions with my recent claim regarding a leaking pipe behind the kitchen sink cupboard which resulted in water damaged cupboards and required a partial kitchen renovation. Sue responded quickly to any queries, regularly followed up progress with the building supervisor and myself and was always professional and pleasant to deal with.
Miles Heffernan
Miles Heffernan
10:11 26 Oct 20
For years I have been using Strata Insurance Solutions for my commercial and personal needs. I trust Tyrone and his team implicitly and they have our back.We are in the best of hands.
Belinda McPherson
Belinda McPherson
04:56 26 Oct 20
Tyrone was amazing with is support of my claim, always positive and happy to assist me with any issues. I would highly recommend
Kym Blackwell
Kym Blackwell
03:18 26 Oct 20
Allen Gerson
Allen Gerson
01:36 26 Oct 20
Tyrone did a fantastic job to assist me with both the initial processing of our insurance claim for storm damage, but also in providing advice and working through the claim with the insurer, who offered an inadequate amount as compensation for damage to floor tiles that could not be replaced. He made submission to the insurer's review committee and when this failed, he assisted with our submission of a final letter of demand prior to referring the matter to AFCA (Australian Financial Complaints Authority) which resulted in a reasonable settlement.
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