COMMERCIAL
STRATA INSURANCE
Commercial strata insurance primarily provides cover for damage to buildings defined by the applicable strata legislation in your state. This includes permanent fixtures that lot owners are responsible to insure subject to the policy terms, conditions & exclusions.
Ongoing Commercial Strata Services
In addition to providing cover for the commercial building, strata insurance extends to provide cover for several other risks that may apply to a body corporate or owners corporation including but not limited to public liability, office bearers liability, fidelity/embezzlement, legal defence expenses.
Certificates of Currency
Occasionally, a unit owner may request a Certificate of Currency for your strata insurance policy, which we are to assist on your behalf.
Policy Advice
When it comes to insurance advice, your Body Corporate Manager is unable to assist you. All our advisors are authorised insurance brokers and can provide accurate advice on your current policy. Also we can confirm any information with your insurer on your behalf directly.
Policy Amendments
For all policy amendments contact us directly to facilitate on your behalf and make the appropriate changes with your body corporate insurance company.
Get a fast Strata Insurance quote
We have access to a wide range of coverage options to safeguard your strata community against various risks, including property damage, liability claims, loss of rental income, severe weather events and more. Our policies offer comprehensive protection, ensuring piece of mind.
Your Commercial strata insurance team
Decades Of Experience, Here To Help You.
We take pride in having a team of experienced professionals who are dedicated to providing expert service to our clients.
Elle Green
03:36 02 Oct 24
Strata Insurance Solutions exemplifies what it means to be experts in strata insurance. Their team is highly knowledgeable and consistently delivers tailored insurance solutions that meet the unique needs of their clients. What makes them exceptional is their ethical and transparent approach to business. They prioritise clear communication and ensure that clients understand every aspect of their coverage, providing peace of mind and building trust. For those seeking strata insurance services from a company that values integrity and expertise, Strata Insurance Solutions is the ideal choice.
JAMES T
05:28 25 Sep 24
Tyrone was most helpful even though we did not going through him. Very knowledgeable and courteous. Thank you
R G
22:33 18 Sep 24
Professional and easy to deal with.
Robert Hardy
23:19 11 Sep 24
Our body corp was concerned about high commissions being charged by our existing broker . The 20 percentage stayed the same even with increased premiums. We negotiated a fixed fee for service with Strata Insurance solutions . Their lower fees meant a saving of about $13000.
Tim Eltham
06:45 10 Sep 24
Strata Insurance Solutions have provided us with a completely professional insurance brokerage service geared to the unique needs of a body corporate.This is the second year that we have used them after changing from a more generalist insurance broker who were keen and helpful but not really well versed in the very different world of strata insurance. One of the reasons why we changed to Strata Insurance Solutions is because they are one of the very few strata insurance brokers, possibly the only one in Queensland, who are very open about how much their services cost and who is actually paying them for their services. With SIS, the body corporate customer only pays them a fee for the specialist services they provide. There are no middle men involved. No hidden commissions from the insurance company to the broker built into an inflated premium, no kick back to a body corporate manager for getting the business, no other hidden third party involved in the transaction. It's not only more open and honest, it's also a lot cheaper.Arranging our insurance this year was complicated by some carry over issues as we came out of the statutory builder's defect period and SIS had to work a bit harder to get them resolved satisfactorily. They were patient, knowledgeable and provided excellent advice on how we should proceed.At a time when there is well justified criticisms of how body corporate committees and unit owners are being ripped off through unethical and often illegal practices associated with insurance on their corporate property, it has been a revelation to find a genuine combination of professional expertise and ethical practice.Brisbane Bayside body corporate chairman
Tom O'Donnell
00:49 02 Sep 24
James and the team at Strata Insurance Soultions were able to provide a comparable policy at a much cheaper premium than our now former broker. Their service was first class.
Vicky Yi
02:06 19 Jul 24
George Zedd
11:52 09 May 24
My apologies to Strata Insurance Solutions. I did confuse you with another company and you were not the company I thought I was reviewing. I did do searches and looked at various other insurers including Strata Insurance Solutions because the Body Corp for one of my other units did use them. I even voted in favour of Strata Insurance Solutions for that policy.5 Stars for their diligence in following up with me after seeing my review.
Mark Parsonson
01:45 27 Apr 24
We decided to work with Strata Insurance Solutions (SIS) a few years ago instead of relying on our Strata Managers’ broker, and it was a game-changer. SIS not only provided us with better coverage and access to broader markets but also reduced our fees and potential conflicts of interest. Recently, when our Strata Manager's broker quoted us 14% higher than SIS for our renewal, it reinforced our decision to stick with SIS.In 2020, during a storm damage claim, SIS truly shone. They worked tirelessly to ensure our claim was accepted promptly, expedited assessments, and followed up on ongoing repairs. Their service was exemplary, and we achieved a great outcome in record time. We highly recommend SIS for their outstanding service and expertise in the insurance industry.
Richard Hayward
03:50 26 Apr 24
We had an issue that impacted on our insurance renewal for our strata plan. Eve and Tyrone at Strata Insurance Solutions were great in pursuing a solution for us and in follow-up with underwriters and communicating back to owners. We highly rate them.
Luke Dugdell
07:08 29 Jan 24
Tyrone is always generous with his time and an advocate for his clients and consumers more broadly. Highly recommend Strata Insurance Solutions.
Thomas Ruscoe-Jones
03:25 14 Dec 23
After lackluster experiences elsewhere with other brokers I am glad i made the move to Strata Insurance Solutions. Dealing with the team has been like a breath of fresh air. Eva is incredibly knowledgeable and helped answer all of my (sometimes silly) questions in great detail and has followed through on her word every time, not only providing much better customer service than my last broker but a much better rate also. Navigating insurance each year used to feel like swimming with sharks but not any more, it is great to find a company that actually has their customers best interests at heart.
Strata 6493
06:50 17 Nov 23
First time doing business with Strata Insurance Solutions found Eva, Tyrone and James, very professional, responsive and nice people to deal with. Very happy with the prompt, competitive quotes received to compare. Also liked the presentation of their proposal, comparison information and advice supplied. An annual dread turned into something a lot easier. Thank you everyone pleasure doing business with you..
Terry R
04:18 26 Oct 23
THIS is the 3rd Body Corporate Insurance SIS has taken over. They do NOT charge commissions, and, using the same underwriter, we save an average of 10% on our insurance premium.AND in a claim where a car drove into the BC Units, SIS assisted us with the claim from date of accident to the finalisation of the claim.SIS are fantastic brokers.
Noel McKenney
03:32 19 Oct 23
Great to deal with, very efficient and pricing and very good and clear communication.
chelsey mcnair
10:54 13 Oct 23
Cole Elizabeth
10:53 13 Oct 23
George Gibbons
01:00 06 Oct 23
Kerry Plekker
03:40 19 Sep 23
This company was so easy to deal with, all information was given at a very speedy response time. Would recommend them highly to anyone looking for a change.
Fiona Mc
02:27 07 Sep 23
Impressed so far with the service. We had some great quote options for body corporate annual insurance. Obviously time will tell if we need to claim. But so far so good.
Brett
06:48 29 Jun 23
What a breath of fresh air! We received renewal quotes and ours had shot up 14% (and that was with no claims in the past year). Instead of using the insurance company the Strata management company uses, I decided to look for a better deal, and I'm so chuffed I did!James was absolutely fantastic, responsive to our emails and calls.The best bit, is our insurance quote came in half of the initial quotes we received! HALF!Absolutely massive savings, thank you!
Mark STEWART
07:55 11 Jun 23
Fast efficient service. Saved us a lot in premiums. "James" was especially helpful. Thank you!
William Clarke
03:12 01 Jun 23
We are a small Body Corporate and have been a client of Strata Insurance Solutions for many years. We have always appreciated the timely, prompt, and quality advice and assistance provided by Tyrone, Sue, Shiela, Eva and James. With Sue’s drive and stewardship, a recent insurance claim was successful. We were very pleased with the outcome achieved. Highly recommend Strata Insurance Solution.
Chris Laing
05:19 24 May 23
I am a member of a body corporate committee that used this company to provide insurance quotes for our building. In fact, we were thrilled that the quoted premium was nearly $2,700 cheaper than the cheapest quote obtained by the broker acting for our strata manager- and that both quotes were from the same insurer. The service provided was first class and the outcome for us was a financial win for our body corporate.
Ain Kuru
23:16 11 May 23
We have significantly reduced our insurance premiums by using Strata Insurance Solutions. Their staff are also very helpful, accommodating and knowledgeable. A far cry from the invisible broker provided by our body corporate manager.
Wayne & Anthea Martin
23:14 17 Apr 23
As the Chairman of a small Body Corporate Committee here in Toowong, I have worked with Sue Shandiman, the claims Manager and her Assistant Shiela, both of Strata Insurance Solutions in their Claim Management capacity.Together Sue and Shiela treated me in a very professional manner in their day to day operational roles and provided exceptional service as they helped to successfully resolve a long running flood claim, which resulted from the 2022 Brisbane flood event in our basement carpark.Not only was the claim settled to our Committee’s satisfaction, but it was done so by Strata Insurance Solutions providing an exceptional claims management service in a personalised manner, which continues to this day.Well done Sue and Shiela, you are both a credit to you company and your profession.
Mitchell Krause
20:34 06 Mar 23
Efficient and easy to discuss insurance options with. Highly recommended.
Marcus Leaver
22:43 02 Mar 23
Friendly, efficient and competitive insurance for our Villa complex
Lisa Holt
23:07 03 Feb 23
Since I first contacted Strata Insurance Solutions for a quote I have felt supported and informed every step of the way. They not only saved our Strata around $2000 for the year, they have highlighted some changes we need to make to ensure we are meeting our legal obligations and protecting our complex. Always quick to respond and provide clear and understandable instructions.
Vic Slav
05:28 25 Nov 22
Gary Carter
01:18 24 Oct 22
After concerns last year with our then current insurance arrangements, we approached Strata Insurance Solutions for alternatives. They were outstandingly helpful, especially James Bombinski and Eva Jones. Their efforts on our behalf enabled us to get concessions from our current broker which would not have been possible without their help. In the end we stayed with our current broker for the coming year, but this will be reviewed in the next insurance cycle. I thoroughly recommend Strata Insurance Solutions if you are looking for alternatives insurance possibilities.
Anna Vanderbom
09:51 27 Sep 22
We asked Strata Insurance Solutions to help us find strata insurance and we are very pleased with the outcome. James Bombinski was very efficient, thorough, prompt and easy to converse with. Thanks James.
Rhonda Reardon
04:23 04 Sep 22
Verandahs at the Pines on Hope Island found Strata Insurance Solutions to act very promptly to our requests, explain to us what our complex insurance requirements are and the staff are extremely helpful.
Aj Dunsmuir
23:56 02 Jul 22
Jan Cunningham
01:00 28 Jun 22
I contacted Tyrone Shandiman on behalf of our body corporate committee to get some quotes for strata insurance. He was not only extremely helpful but went the extra mile to explain everything to me. Unfortunately, due to external influences we couldn’t transfer our insurance to Strata Insurance Solutions this year, despite them having very competitive premiums. We will definitely get more organised next year and get in touch with Tyrone.
Michael Schipp
11:25 08 May 22
Very happy with Tyronne's service. He took the time to clearly explain the insurance he was offering. I think I'll stick with these guys.
kathy nevin
04:23 05 May 22
Very helpful in changing Brokers with attention to our needs and service from Tyrone has been excellent. Would highly recommend.
Edoardo Bertone
05:49 24 Feb 22
Great customer service and competitive prices. Very happy with the service provided by Tyrone.
Ian Atkins
10:38 30 Nov 21
I made an enquiry via the internet and made contact with Tyrone Shandiman for a quote. Tyrone was quickly across all the important issues and worked up a great deal with their Flexi product. Service has been excellent. He gave us better cover, at a competitive price, then the insurer we had been with for 11 years (no claims). I’m sure we will have a good, long term relationship with this company.
Les Bennett
06:51 03 Nov 21
Excellent service. Very fast and professional responses to all questions. Extremely competitive pricing and excellent understanding of individual needs. Highly recommended.
Patrick Langan
04:56 15 Oct 21
I have several Strata clients with various underwriters. Recently, due to a very good claims experience last year and the excellent and responsive service I receive from Tena D my portfolio with Longitude is growing. I am pleased to recommend them to my clients and prospective brokers.
Richard Farrant
01:48 22 Sep 21
Very prompt professional response to insurance enquiries resulting in favorable outcome.
Percy Brice
02:51 12 Sep 21
Tyrone. From Insurance Solutions was able to find the best deal for us and a very competitive price. It was a pleasure working with Tyrone I, highly recommend Strat Insurance Solutions. Thanks Tyrone. Thank you for providing this excellent outcome for our Body Corporate.Percy
Judith Metcalf
03:41 27 Aug 21
I have been dealing with Tyrone Shandiman the Practice Manager for over 3 years and always find him very helpful, friendly and efficient. He answers my questions thoroughly and promptly. He always calls to let me know when he is sending through the renewal notices which is a very nice personal touch. I would have no hesitation to recommend this company to any one looking for a new Strata Insurance. Tyrone seems to be able to find the best deals for us as competitive prices. Thank you.
Matt Tiscia
01:22 24 Aug 21
Changing Body Corporate Insurance can be a daunting task at the best of times, Strata Insurance Solutions assisted us and walked us through the process every step of the way.
Trevor Wickham
23:20 20 Aug 21
Strata Insurance Solutions are very professional, thorough and managed to save us money. We hope they can continue this over the coming years, thanks Tyrone and team at SIS.
Robert Walmsley
00:42 20 Aug 21
We are very pleased with the service we have received from Strata Insurance Solutions and give them our top recommendation.
Jonathon Read
05:24 19 Aug 21
It is unusual for me to bother with an recommendation, however, given the professionalism, responsiveness and overall great service provided by Tyrone Shandiman at Strata Insurance Solutions I made an exception.Our strata insurance policy was expiring in a couple days, so we reached out to Tyrone and advised we were comparing providers that required a quick response. Immediately, Tyrone provided all the relevant information. He was happy to answer all my questions and walked me through each policy (they can be quite confusing) to ensure we were getting the right policy and the right price.Great service can be hard to come by these days. From my experience, I highly recommend Strata Insurance Solutions. Tyrone provided great service that helped give us clarity for our insurance needs and at a significant saving.
Paul Richardson
06:34 05 Aug 21
Believe the advertising you hear - they saved us over 10% on our strata renewal with the same insurer.
Gary Quinlan
02:23 25 Jul 21
Very few businesses these days are responsive in normal circumstances let alone when there is considerable time constraints. Tyrone and his team at Strata Insurance Solutions were both knowledgeable and very proactive. It was easy and a pleasure to switch brokers to them. I can't recommend them highly enough.
Mike O'Connor
01:18 22 Jul 21
I recently dealt with Sue at Strata Insurance Solutions in relation to a fairly complex claim against the building insurance at my unit complex following a leak in the communal roof, which caused considerable damage to my unit.Sue was polite, professional and diligent throughout - negotiating a successful outcome despite a Body Corporate Committee that have been, frankly, quite hostile and uncooperative at times.Thanks again, Sue and I wish you and your company well.
Valter
00:12 09 Jul 21
I Chair a small strata building of 12 units and have relied on our Body Corporate to source the best quotes for on-going services in our building. However, by going direct to the market, I was able to secure a much better proposal from Strata Insurance Solutions. I dealt with Tyrone. He was very helpful, listened and provided exceptional service. Overall, I commend him and his team for providing a competitive price and service.
Prokash Kundu
06:55 28 Jun 21
Body Corporate Paradise Island
01:02 09 Jun 21
Our building has been with this company for several years now and they have always delivered exception professional service. I highly recommend them. Our dealings have mostly been with Tyrone and he is extremely responsive and has greatly demonstrated his knowledge and experience in this industry.
Stephen Douglass
09:24 03 Jun 21
Dealing with Tyrone made the exercise in researching quotes for the strata insurance of our apartment block extremely easy and pleasant. He displayed a high level of professionalism in all aspects of this exercise. I would highly recommend the services of Strata Insurance Solutions.
Bryan Middleton
01:06 03 Jun 21
Tyrone & the team at SIS are great to deal with. Have been using them for 4 yrs on 2 strata properties. Great service. Highly recommended.
John Guenther
01:11 02 Jun 21
Tyrone was patient, and very clear in his response to questions and what we as a body corp committee needed to do for insurance. And the outcome was a policy that fitted our needs and was much better value than we had previously had.
Helen S
03:16 31 May 21
Our body corporate has been dealing with Tyrone Shandiman from Strata Insurance Solutions for the past 7 years. Tyrone and his team are always a pleasure to deal with when it comes to both aspects of insurance including handling/processing claims and hunting down the best premiums. Partnering with Tyrone from Strata Insurance Solutions has saved our unit owners thousands of dollars over the years whilst still providing us with excellent advice and service.
M.R. Mason
00:54 27 May 21
Amazing service and more than amazing savings on our insurance premium renewal. Tyrone is a breath of fresh air in this complicatedand sometimes confusing industry.
A & N Horrocks
02:37 16 May 21
Strata Insurance solutions provided fast and comprehensive quotes for our body corporate and their winning quote came in well below the three quotes provided by our National Body Corporate Manager. Tyrone was excellent to work with and I recommend them to Body Corporates.
John Fuller
05:03 11 May 21
A simple questionnaire and Tyrone was back to me the same day to arrange my strata insurance quotes and answer any questions I had. Strata Insurance Solutions were able to arrange significant discounts from what my agent offered, plus was very professional in their approach. Great service!
Andrea Rooney
00:38 10 May 21
Fantastic Service from Sue Shandiman, very quick and painless insurance claim settled within two weeks. Very good outcome and service provided. Highly recommended.
Richard Cheng
00:07 07 May 21
Ray Bergmann
20:25 10 Apr 21
Strata Insurance Solutions readily advised me where I could get a Building Replacement Valuation for our Body Corporate property, then they designed a strata insurance cover at a price well below the renewal invitation of our previous insurer. The staff were patient and prepared a policy for our Body Corporate where the wording was closely aligned with the policy of our previous insurer in terms of cover and benefits but at a better price. They have provided us with an excellent service.
Kate Flanagan
11:20 04 Mar 21
Sue has been very attentive throughout my repair process and was able to provide helpful advice to ensure that everything required was completed. Great service.
Wayne Anderson
10:20 18 Feb 21
helped us out with a competitive quote under time pressure.
Allan Rother
06:31 15 Feb 21
Tyrone at Strata Insurance Solutions provided excellent service in arranging alternative strata insurance for our Gold Coast Tower with 61 units. With a reduced commission structure, we saved around 15% from the insurance quote provided by our previous broker.
Jude Rabarts
22:20 12 Feb 21
I have been dealing with Tyrone for Strata insurance quotes and he has been amazing ! Not only does he respond quickly to any queries, the quote he managed to get for our building was a huge saving from our previous insurer. I will definitely be recommending Strata Insurance Solutions and will certainly use them for future policies. Thank you so much Tyrone
Judy Scott
03:17 25 Jan 21
Tyrone at Strata insurance Solutions was very supportive, informative and responsive in enabling the purchase of Strata Insurance for my Body corporate. He was patient in helping us to navigate the sensitive situation where we were seeking a competitive quote independent of our divisive Strata Manager who had a vested financial interest in keeping our business. Highly recommend Tyronne for his responsiveness and excellent communication
Wilfried Maillet
02:06 20 Jan 21
Very professional company and extremely helpful with sourcing the best value for money quote for our Strata Insurance renewal cover and policy. Would like to thank Tyrone Shandiman personally for all the help he provided. Would highly recommend this company.
Allan Edwards
23:26 03 Jan 21
We had a very positive experience with Tryone from Strata Insurance Solutions they helped us from our first email. We saved nearly $4000 by changing and not letting our Body Corporate Managers get the commission from the insurance. Tyrone was very help and guided us with the best possible outcome. We would not hesitate to recommend Tyrone and Strata Insurance Solutions to anyone looking to change and save.
C R
03:03 18 Dec 20
I received very responsive and professional service with very competitive pricing from SIS. My deadline was tight and they willingly stepped up to the challenge. I will be a return client.
Phil Evangelou
02:48 16 Dec 20
Strata Insurance Solutions are experts in the field of strata insurance. They are very professional and their stance on not paying commissions to strata managers can make a very big difference in premiums. I recommend getting a quote from this company to see how it compares with your current policy.
Lee Withers
03:42 08 Dec 20
Great professional service.Highly recommend
Despina Cook
02:47 03 Dec 20
I couldn’t recommend Tyrone Shandiman and the team highly enough. I only ever refer friends and colleagues to Tyrone, as I know they will receive excellent service that you can trust; follow-ups without a doubt, so you don’t have to think about anything; and, for claims, the whole process is seamless. Only ever recommend Tyrone — simply the best insurance broker 💯
DAVID LEARY
02:01 01 Dec 20
I have enjoyed a professional relationship with Tyrone from Strata insurance solutions for a number of years. And as chairman of a commercial body corporate, I have engaged Strata insurance solutions to provide insurance cover. I can confidently recommend them to you. I know they will act in your best interests at all times to secure the most appropriate and competitively priced cover available.
Prana Student
10:17 25 Nov 20
Messy, complicated and often protracted loss issues challenge the senses. When dealing with competing interests and seeking a fair resolution its GREAT to have a firm like S.I.S. on side. Capable, caring, passionate and persistent, as needed Thank you to Sue and Tyrone
Michael F
06:53 20 Nov 20
Tyrone was extremely professional and helpful and provided building insurance cover at a significant discount compared to our last insurer.
Jason Hurst
00:24 20 Nov 20
Strata Insurance Solutions helped us to fully understand the differing commission structures that apply to the strata insurance industry. We have allowed our strata manager to arrange insurance for us over the years and weren’t fully aware of the increased costs that were embedded into our premiums due to the commissions payable to the strata manager. Strata Insurance Solutions involvement in the quoting process saved our building over $5,000 in premiums payable by reduced commissions. Engaging Strata Insurance Solutions was an eye opener to savings that can be generated by getting a second opinion on Strata Insurance.
Paul Gunning
04:46 13 Nov 20
I work as Chairman and Treasurer for our Body Corporate and have been working with Tyrone and Sue for a number of years now.It gives me great pleasure to write this appraisal about their business.Sue and Tyrone really care about their clients and this really shines through in your hour of need when making a claim or renewing your policy,they do the hard yards for you.In the event that you need to make a claim you are guided through the process with a high degree of professionalism.They keep you up to date with the claim process and provide ongoing advise during that process.Look no further for your insurance advise and feel confident that you will not just be another client.I am a very Happy Client!
tony denoon
22:45 28 Oct 20
Excellent professional and efficient service in settling a complicated claim with a minimum of fuss or delay. Excelled with regular communication and updated status report on every aspect of the extensive repairs that were required under this Body Corp insurance claim. Thank you Sue.....great job and highly appreciated!
Kim Grant
01:40 28 Oct 20
I received great assistance from Sue at Strata Insurance Solutions with my recent claim regarding a leaking pipe behind the kitchen sink cupboard which resulted in water damaged cupboards and required a partial kitchen renovation. Sue responded quickly to any queries, regularly followed up progress with the building supervisor and myself and was always professional and pleasant to deal with.
Miles Heffernan
10:11 26 Oct 20
For years I have been using Strata Insurance Solutions for my commercial and personal needs. I trust Tyrone and his team implicitly and they have our back.We are in the best of hands.
Belinda McPherson
04:56 26 Oct 20
Tyrone was amazing with is support of my claim, always positive and happy to assist me with any issues. I would highly recommend
Kym Blackwell
03:18 26 Oct 20
Allen Gerson
01:36 26 Oct 20
Tyrone did a fantastic job to assist me with both the initial processing of our insurance claim for storm damage, but also in providing advice and working through the claim with the insurer, who offered an inadequate amount as compensation for damage to floor tiles that could not be replaced. He made submission to the insurer's review committee and when this failed, he assisted with our submission of a final letter of demand prior to referring the matter to AFCA (Australian Financial Complaints Authority) which resulted in a reasonable settlement.
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